Legal notice

Last Updated: August 18, 2026

This Legal Notice applies to the FIRSTNUM website, online store, and related digital services.

Website Operator

This website and online store are operated under the FIRSTNUM brand.

For customer service, order inquiries, product support, or general questions, please contact:

FIRSTNUM Customer Support
Email: support@firstnum.com

We generally respond within 1–2 business days.

Website Information

FIRSTNUM makes reasonable efforts to ensure that the information presented on this website is accurate and up to date.

However, product specifications, features, prices, data-plan availability, supported countries and regions, carrier availability, promotional offers, and other information may be updated or changed from time to time.

Where differences exist, the information presented during checkout or at the time a service or data plan is purchased will apply to that transaction.

Mobile Network and Coverage Information

FIRSTNUM portable WiFi devices rely on supported third-party cellular networks.

Actual coverage, connection availability, download and upload speeds, latency, and network performance may vary depending on factors including:

Geographic location
Product model
Local carrier availability
Signal strength
Network congestion
Building materials and physical obstructions
Environmental conditions
Network maintenance
Applicable data-plan terms

References to supported countries, regions, networks, or coverage areas do not guarantee uninterrupted service at every location.

Data Plans and Included Data

Available data plans, pricing, validity periods, usage allowances, regional availability, and other plan terms may change.

Certain eligible FIRSTNUM product offers may include 1GB of data per month for the lifetime of the device.

Eligibility, activation requirements, supported regions, and applicable terms may vary by product offer.

Customers should review the current product information and data-plan details before purchase or activation.

Intellectual Property

Unless otherwise stated, the FIRSTNUM name, logos, product images, website graphics, written content, product documentation, page layouts, and other original materials displayed on this website are owned by or licensed for use by the operator of the FIRSTNUM brand and may be protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, publication, commercial use, or other exploitation of protected materials is prohibited except where permitted by law or expressly authorized.

Third-Party Services and Links

The FIRSTNUM website and products may interact with or provide access to third-party services, including payment providers, telecommunications networks, shipping carriers, applications, and external websites.

Third-party services are operated independently and may be subject to their own terms, privacy policies, availability, and operating conditions.

To the extent permitted by applicable law, FIRSTNUM is not responsible for the independent operation or content of third-party services outside our reasonable control.

Limitation of Website Information

Information provided on this website is intended for general product and service information.

Nothing on this website should be interpreted as guaranteeing uninterrupted network coverage, a specific connection speed, continuous carrier availability, or identical service performance in all locations.

Nothing in this Legal Notice limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.